We respect the privacy of our users and are committed to being transparent about how we collect and use your data. This Privacy Policy explains how your personal information is handled when you visit our website or use our services.
Information We Collect
We collect information you provide directly to us, information obtained through your use of the Tobin Capital website detailed below:
- Account Information: We collect information you provide when you create an account, including your name, email address, and any other information you choose to provide.
- Documents: We collect the documents and files you upload to the Tobin Capital Website.
- Usage Data: We collect information about how you interact with with the Tobin Capital Website such as document search and access history, clicks, date and time of access, and referring webpage addresses.
- Third Party Data: We may supplement information we collect with demographic data or other attributes from third party sources. This data is aggregated or anonymized prior to our receipt.
We do NOT collect information about the device and software you use to access the Tobin Capital Website. We do not collect data such as IP address, location, browser type, operating system version, nor cookie data.
How We Use Information
We use your information for the following purposes:
- To provide you with access to the Tobin Capital Website.
- To refine our data processing algorithms and models to deliver more relevant results and valuable features to you and other users.
- To troubleshoot issues, discover needs for new features and make improvements to the Tobin Capital Website.
- To communicate with you, provide customer support, and respond to inquiries.
- To ensure security and prevent fraud, spam, and abuse.
We do not use your documents, queries, or other data for unrelated analytics or research purposes. We only retain and use your information while your account is active or for a limited period, thereafter, as detailed in the Data Retention section below.
Data Sharing & Third Parties
We use trusted service providers like HubSpot to deliver key product functions. We do not sell or share your personal data with third parties for their marketing purposes or any other needs.
Data Retention
- Account information is retained while your account remains active. If you close your account, your account information and documents will be marked for deletion and removed from our systems within 30 days.
- Documents, search queries, and prompts are retained while your account remains active and the specific document exists. If you delete a document, it will be removed from our systems within 30 days.
- Usage data, anonymized search queries, prompts and document embeddings may be retained up to one year after account closure solely to improve our services. These are not associated with individual accounts.
You manage your data
You have the following control over your information:
- You can delete your account and its associated data. Account data will be deleted according to the policies specified in the Data Retention section.
Children’s Privacy
Our services are not created for children, and we do not knowingly collect data from them. Our services are created to empower and support entrepreneurs, startups and techies around the world.
Changes to this Policy
We may periodically update this Privacy Policy. Updated will be informed through our services’ prompts as well as annexed to this web page. Your continued use of our services after any changes signifies your agreement to the new policy.
Contact Us
If you have any questions about our privacy practices or this policy, please contact us at hello@tobincapital.co.uk